JIRA New Project Request
Creating a repeatable and standard procedure will save you time when collecting and fulfilling project creation requests. Ask questions that will help determine if and how to complete a request or propose an alternate solution. Use this worksheet to craft your procedure.
Security policy (edit with Customer reassurance module)
Delivery policy (edit with Customer reassurance module)
Return policy (edit with Customer reassurance module)
Does this scenario seem familiar to you?
Mary: "Hi John, I need a new JIRA project created for the ecological initiative we'll start working on soon."
John: "Sure Mary, what would you like this new project to be called? Who will be the project lead? Will you need a task-based workflow or a support-based workflow? Also, when do you need this created by?"
Mary: "John, let's call it "Wetlands Reconstruction. I need it by next week."
John: "Thanks Mary. I still need to know who the project lead will be and what type of workflow you desire."
The conversation continues back and forth, likely over a few hours or even days until John finally has the basic information he needs to create a new project. This is a waste of time. Instead, create a standard template for each new project request.
Ask your users to answer the following questions as part of their new project request.
- Microsoft Word
- Free with Jira Strategy Admin Workbook Purchase
- Yes! At checkout, use the code in the “Worksheets, Templates & Companion Materials” section.