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Are users requesting customizations to Atlassian apps? You need a customization policy, request, and research procedure. Use this sample to craft your own.
Security policy (edit with Customer reassurance module)
Delivery policy (edit with Customer reassurance module)
Return policy (edit with Customer reassurance module)
A good customization policy answers the following questions:
- What types of changes does the policy apply to?
- What types of changes will the admin team consider?
- Why does this policy exist?
- What is the request procedure?
- What factors should the admin team consider?
- Microsoft Word